Knowing your patient to care for them better.
Our CRM tools help transform every contact into a valuable relationship, thanks to data, automation, and loyalty programs.
CRM/PRM
Loyalty
Health & Prevention Paths
August
9:00 am
Relationship
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Treatment Center, Milan
CRM/PRM: Relationships that generate value for the organization
Healthcare CRM system integrated with CUP, contact tracking, no-show analysis, marketing campaigns, multi-channel support and KPI dashboard.
Communication automation (email, SMS)
Contact management and patient history
After
Faster registration
Reporting on
no-show, reasons for contact, performance
Integration with CUP+ and other systems
Thanks to data, automation and loyalty programs.
Data
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Data assegnata
Patient loyalty
Better customization of services
Data-driven decision support
Loyalty: the patient loyalty program
Loyalty system with points and levels (Bronze, Silver, Gold) to encourage continued use of the facility's services.
Conferma
Points system on visits/services
Loyalty levels with increasing rewards
Customizable branding and rules
Data
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Date assigned
Points and level system to encourage continued usage.
Increase retention
Enhance the structure
Stimulates new access to services
Health & Prevention Pathways: Continuity over Time
Structured prevention programmes over time, with automated scheduling, reminders and advanced monitoring of clinical data.
It detects. It decides. It does.
Instant access to relevant data
Remote assistance made easy
More efficient internal processes
Scheduling exams and checks on the calendar
Automatic pre-booking alerts
Monitoring parameters and progress status
Better service
Better attention
Structured prevention programs over time.
Improves continuity and quality of care
Encourages prevention
Build long-term patient loyalty